For shipments to the USA, we cooperate with UPS and FedEx, who deliver parcels reliably right to your door.

Delivery cost: FREE

Delivery time: orders usually arrive within 7 days.

Customs duties: From 29 August 2025, shipments from the EU are no longer exempt from customs duties. Most goods are subject to a flat duty rate of 15%, set by the US customs authorities.

FedEx will handle customs clearance and, for fast delivery, will pay the duty to the US authorities on your behalf. These charges, along with the FedEx handling fee for customs clearance, will then be billed directly to you.

All our shoes are handmade to order. Due to the current workload in our workshop, the production time may occasionally be shorter or longer than expected.

If you are ordering your shoes for a specific date or event, please let us know at the time of ordering. We treat each order individually and will do our best to accommodate your request.

The estimated delivery time for each model is listed on the product page. Once your order is shipped, you will receive an email with a tracking number.

We deliver your shoes safely right to your door. It matters to us that your shoes reach you as quickly and in the best condition possible. We cooperate with UPS, FedEx and DHL. 99% of shipments reach you without damage or delay.

Each pair is carefully packed in a sturdy cardboard box to ensure they are not damaged during transport. If anything happens to the shipment during delivery, we will take care of it. We will resolve everything directly with the carrier and send you a new package.

Shipments are sent from our workshop in Europe.